Frequently Asked Questions (FAQs)

eTaxiGo is an online booking platform connecting customers with drivers, offering reliable and efficient taxi services with transparent pricing and 24×7 support.

Cancellations made within 6 hours of pickup are non-refundable. If cancelled within 12 hours, 15% of the booking amount is charged.

We provide the following vehicle categories:

1. Hatchback – Ritz, Indica, etc.
2. Sedan – Dzire, Etios, Indigo, etc.
3. SUV – Innova, Ertiga, Xylo, etc.
4. Tempo Traveller – 12, 15+ seater options.

Select pickup & drop locations, choose date & time, select vehicle and confirm booking. Or call +91 837 699 6666 for assistance.

A one-way drop allows booking only the forward journey, making it 25–50% cheaper than round-trip travel.

Yes, all our cars are air-conditioned except during driving in steep hilly areas.

Yes, contact our 24×7 support or log in to your eTaxiGo account to modify bookings.

We provide verified, well-trained chauffeurs and share driver & vehicle details before the trip.

You receive an instant SMS + Email confirmation with all booking details.

No, registration is optional but recommended to receive offers and updates.

Fare is transparent. Toll, parking and state tax are extra and paid as per actuals.

Currently available for Android users.

We accept debit/credit cards, net banking, and cash payments directly to the driver.

Choose a cab that matches your luggage needs. Vehicle luggage capacity is shown during booking.

Yes, corporate houses can contact us at corporate@etaxigo.com.